How To Void a UPS Shipment
No matter which UPS shipping system you use, voiding an unshipped package is simple. To learn more, select your UPS shipping system or topic below.
Void a UPS.com Shipment
Log In to UPS.com and View Your Shipping History.
Select the vertical ellipsis icon to open the Action menu and choose “Void.”
Once you've successfully voided the package, a red dot will appear next to the package in the Voided column.
Void a UPS CampusShip® Shipment
- Log Into UPS CampusShip.
- Select the Shipping tab at the top of the page. Select the vertical ellipsis icon to open the Actions menu and choose “Void.”
- Once you've successfully voided the package, a red dot will appear next to the package in the Voided column.
Void a UPS WorldShip® Shipment
Select “Void” at the top of the main shipping screen. Select the package to void from the pickup log. Select “Void” a second time.
If you’ve already run the end-of-day process, selecting “Void” a second time will transfer you to the UPS.com Void a Shipment tool to complete the void process.
WorldShip will not automatically mark these packages voided, but you can mark them manually from within the pickup log. If you need additional help, WorldShip has you covered.
Shipping Label FAQ
What shipping labels are required for Domestic Air?
Your domestic shipments using air services require that you use a label printed from an automated shipping system (like UPS.com) or a UPS Air Shipping Document. The ASD combines your address label, tracking label and shipping record into one form. Specific ASDs are available for:
UPS Next Day Air® Early
UPS Next Day Air (can be used for UPS Worldwide ExpressSM)
UPS Next Day Air Saver
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
You can order ASDs online on the Order Supplies page and you’ll find detailed preparation instructions on the reverse side of each ASD to help you complete the form correctly.
What shipping labels are required for Domestic Ground?
Your UPS Ground shipments require that an address label containing “to” and “from” information is included inside and attached to the outside of your package. For guaranteed service, also attach a Ground tracking label. Order UPS Ground labels on the Order Supplies page.
How To Void a UPS Shipment
If more than 90 days have passed since you created your label, you must contact UPS to request a void. A void will not be processed after 180 days.
Follow these steps for a successful shipment.
From shipping supplies to label printing, The UPS Store is your neighborhood one-stop shop.